Shipping policy
Shipping Policy
At Rio Grand, we are committed to delivering your orders in a timely and efficient manner.
Order Processing
All orders are processed within 1–3 business days, excluding weekends and public holidays. Orders placed after business hours will be processed on the next working day.
Shipping Methods and Delivery Time
We offer standard shipping across India.
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Non-Metro Areas: 5–7 business days
Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout. Free shipping may be available on selected orders or promotional offers.
Shipping Address
Please ensure that the shipping address provided is complete and accurate. Rio Grand is not responsible for delays or non-delivery caused by incorrect or incomplete address details.
Order Tracking
Once your order has been shipped, tracking details will be shared by email or message, where applicable.
Delivery Issues
If your order is delayed, lost, or received in damaged condition, please contact us within 48 hours of delivery so we can assist you with the issue.
International Shipping
Currently, we do not offer international shipping.
Contact Us
Rio Grand
The Aghadi Co-op Industrial Estate Ltd, Gala No. 9, 1st Floor, Subhash Road, Jogeshwari East – 400060
kamlesh@riograndjeans.com, riogrand2005@gmail.com
022-28204972, 022-28340699